Welcome to Shepherds Spring Medical Centre

We provide comprehensive NHS primary care services to help you manage your health and well-being. We operate from a purpose built surgery. All consulting rooms are on the ground floor with disabled access, except for the Midwives’ room which is accessible via a lift. We have a large private car park available next to the surgery.

Our aim is to provide a high quality, caring and personal health care service to our whole patient population by:

  • Putting our patients at the centre of what we do
  • Having a highly qualified and trained multi-professional integrated primary Healthcare Team
  • Offering our services in a safe, supportive and suitably equipped environment, using technological advances in healthcare systems for our patient’s benefit.

We are currently accepting new patients.

NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

If you already use online services you can continue to use it. You can use the NHS App as well.

NHS App featured on mobile phone

Alert

Coronavirus (COVID-19) Update

Contacting us

Following the government’s recent stance outlined by the Prime Minister there has been no alteration to our advice below.

We are making adjustments in line with GMC guidance to limit the amount of patient contact, unless absolutely essential, to avoid the spread of the virus; especially to vulnerable groups that we see.

We are also limiting the amount of patient in the waiting are at one time for the same purpose. To provide best and safest patient care with appropriate staffing levels we have moved to total telephone consultation. Patients can contact Reception first thing in the morning of any given week day if they feel they require medical attention that day. They will get a call back from a  doctor the same morning who will assist them as is deemed necessary.

I reiterate the government advice, please DO NOT attend the  surgery if you have a fever or cough or or loss of change to your sense of smell or taste and DO self-isolate for 10 days  and contact 119 to book a Covid test or if any of your household is self-isolating, please DO self-isolate for 14 days. If you feel too unwell to do this, or your normal daily activities please contact 119.

Covid Vaccination

The NHS is prioritising the rollout of the COVID-19 vaccine. When it is your turn to get the vaccine you will be contacted. This may be by phone or letter from your GP or national NHS booking service. Please do not contact the surgery to get an appointment, we will contact you. Should you have any queries https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/ or ring 119.

Vaccination Passport

Please note we cannot issue vaccination status letter. Please utilise NHS App (www.nhs.uk/nhs-services/online-services/nhs-app/ or by calling 119 (allowing at least 5 days after your second dose)

Non-Urgent Appointments/Econsultations

If you require a non-urgent appointment please use eConsult. Please allow 72 hours for us to respond to your request. If it is an urgent medical problem, please ring the surgery for a Duty appointment on any weekday.

Please note any digital image submitted as part of an online consultation, will be stored within your clinical notes.

Please note the eConsult service is not monitored outside our normal surgery opening hours, Monday to friday 8am-6.30pm

 Any online consultation request you submit outside of our normal surgery opening hours ( and during weekend and bank holidays) will not be read by a doctor until we open the next working day.  NHS 111 can help if you have an urgent medical problem when your GP practice is closed. Dial 111 on any phone for advice, or visit the NHS 111 website – 111.nhs.uk.

 Remember to call 999  at any time in a medical emergency. This is when someone is seriously ill, or injured, and their life is at risk.

 

Collection of Prescriptions

Please note with immediate effect it will NOT be possible to collect prescriptions from the surgery. Please DO NOT attend the surgery for this. These will be sent electronically to your nominated pharmacy or we will text you the pharmacy that the request has been sent to.

Repeat prescriptions

Please allow 72 hours for these to be processed and a similar time for pharmacies to process orders. To reduce the risk to patients and staff we would strongly recommend that all repeat requests are requested online either through eConsult or Patient Access.  We are currently unable to deal with prescription queries over the phone unless this is urgent. Please kindly utilise our eConsult facility for any non urgent queries.

Many Thanks for your help in co-operating with this.

NHS Digital use of patient data for Planning or Research.

Patient data from GP medical records, stored by GP practices in England is used every day to improve health, care and related services through planning and research, helping to find better treatments and improve patient care. The NHS is introducing an improved way to share this information – called the General Practice Data for Planning and Research data collection.

NHS Digital will collect, analyse, publish, and share this patient data to improve health and care services for everyone, including your individual health care needs. This includes:

  • informing and developing health and social care policy
  • planning and commissioning health and care services
  • taking steps to protect public health (including managing and monitoring the coronavirus pandemic)
  • in exceptional circumstances, providing you with individual care
  • enabling healthcare and scientific research

Any data that NHS Digital collects will only be used for health and care purposes. It is never shared with marketing or insurance companies.

What patient data they collect

This collection will start from 1 July 2021. Patient data will be collected from GP medical records about:

  • any living patient registered at a GP
  • any patient who died after the data collection started, and was previously registered at a GP practice in England when the data collection started

They will not collect your name or where you live.

Other data that could directly identify you, for example:

  • NHS number,
  • General Practice Local Patient Number,
  • full postcode
  • date of birth,

is replaced with unique codes which are produced by de-identification software before the data is shared with NHS Digital.

This process is called pseudonymisation and means that no one will be able to directly identify you in the data.

Opting out of NHS Digital using your data

If you do not wish to have your personal identifiable data to be used to assist the NHS in developing new improved care and treatment in this way, you can Opt Out.

Type 1 Opt Out – This means your individual medical data will not leave the practice.  It will not be shared with NHS Digital or any other organisation except where it is for your individual direct care.

How to apply this – the patient has to inform the practice by way of a form or verbally that they wish to apply a Type 1 Opt Out.

National Data Opt Out – This means that a Patient’s data will be shared with NHS Digital but will not be used for Planning or Research.

How to apply this opt out – The patient must go online to ‘Your Data Matters’ or telephone them to apply their own preferences – 0300 303 5678 . The GP practice cannot do this for you.

A Patient may also

Opt out of having a Summary Care Record – SCR

A Summary Care Record is a minimal data set which is shared by the Practice to create a basic record in NHS Digital. This will be used by other NHS Organisations to provide the patient with individual health care. The record contains important health care information such as current conditions, medication, and allergies. This is important for emergency care.

How to request this – complete form and send to practice.

If you wish to have a Type 1 Opt Out applied before the first NHS Digital data collection, you will need to inform your practice by 23rd June 2021.  You can request any of the opt outs at any time, and your data will not be collected for future data collections.

No Personal Identifiable data is used for Planning or Research.

Further information regarding this topic can be found online – here.

 

Covid Test

To request a Covid test if you have symptoms, please go to https://www.gov.uk/get-coronavirus-test/ or ring 119

 

>>>> Please refer to our COVID-19 support page for further information and guidance.